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Important Information Regarding Our Operation During the COVID-19 Outbreak
Cumming Veterinary Clinic is committed to maintaining a safe, healthy environment for both our staff and clients. We are continuing to closely monitor the ongoing COVID-19 outbreak.
We’ve had calls asking if we are open – Yes, we are still seeing patients and our hours are the same Monday-Friday 7am to 6pm, Saturday 7am to 2pm!
But, we are making some changes to help keep our community safe. Our desire is to continue to be here to support your pet’s needs, so we ask that you help by committing with us to maintain safe standards for everyone involved. These are the protocols we will implement regarding operation during this time:
AS OF THURSDAY APRIL 2, 2020, Cumming Veterinary Clinic will be a CLOSED LOBBY Clinic. We will be utilizing curbside appointments and pickup. We ask that you call once you have arrived and a team member will assist you. Please be patient with us, we will have a limited number of staff in the clinic each day to assure we are following guidelines from the state and can remain open to provide care to your pets.
Day Admissions (drop-off's), Grooming, and Bathing clients should call from the car and a team member will be out to bring your pet into the facility.
We are currently receiving a lot of calls for medication refills and food orders. Due to the increased purchasing of these supplies, and the potential difficulty getting them delivered, we may be out of your requested item. Please call ahead to ensure we can accommodate your request, and to prepay for your item so it can be delivered to your car at your arrival. Also, try our online store for delivery to your doorstep! Links accessible on our website. The call centers of the online stores are experiencing a high volume of calls as you can imagine and would like to extend a thank you for your patience during this time as they are working hard to assure every pet has what they need.
Thank you for helping to keep our community, clients, and staff safe so that we may continue providing care to pets in need. If you have any questions, please reach out to us by phone or text us at 770-887-3119.
We appreciate your patience and understanding as we navigate the developing situation, and please stay tuned for updates!
EFFECTIVE MAY 3, 2021:
We will be able to offer in-clinic appointments starting May 3rd, 2021. For those of you who feel more comfortable with curbside or valet service, we will still continue to offer those appointments. Weather permitting we are also always happy to offer perform outdoor appointments for dogs.
We will require masks be worn at all times while in the facility for your safety and the safety of our staff and other clients.
If you have any questions please reach out to our team via telephone, text, or email. We look forward to safely seeing everyone soon!